Returns & Exchanges

At Teju Masala, we strive to ensure the highest quality in every spice blend; however, due to the perishable nature of food items, returns are only accepted for damaged or incorrect deliveries. Please notify us within 48 hours of receipt to initiate a resolution for your order.

Return Process

• 1.
  Request Submission

  Email our support team with your order number and clear photographs of the damaged or incorrect spice packets.

• 2.
  Verification Process

  Our quality control team will review your claim within 2 business days to verify the issue against our shipping records.

• 3.
  Approval & Instructions

  Once approved, you will receive a confirmation email detailing whether a return shipment is required or if a direct replacement is issued.

• 4.
  Refund or Replacement

  We will dispatch a fresh replacement of your favorite masalas or process a full refund to your original payment method within 7-10 days.